Howdy, y'all! We're back with another customer success story, hailing from the great state of Texas. This customer success story centers around the Budget Builder feature and why it works. This week, our featured users are from a fast-moving, corporate selling team. They used the budget feature with numerous clients with great success!
High level; tell me why the budget feature works for your team.
The budget feature saves our team time, consolidates budgeting in one place, and helps with client education on budgeting for furniture projects.
Tell me how this saves your team time?
Sure! Before FOLIO, we had an Excel spreadsheet with some standard products. Still, it required a lot of modification and pricing research on everyday items that were not in our Excel template. FOLIO's budget feature lets me easily search through tons of pre-priced spaces (like a conference room) and products to quickly create a high, medium, low budget for my client. It also saves on back-and-forth emails because I can have a quick conversation with my client and modify the budget in real-time.
Great, thank you for that elaboration. Will you tell me more about the client education part? How does this help clients understand the budget?
Instead of diving right into the nitty gritty of what products they want, the FOLIO budget builder helps us, as the dealer and the client, understand how they will spend their dollar. It helps to start with the onboarding and budget builder to expedite initial discovery. It also helps clients who do not have experience with a project like this and don't know what to expect for a budget. Once you align on the good-better-best budget and the ideal products they want in the space, you can pass the project to the rest of your team and get them set up for success to produce a more meaningful deliverable.
Awesome, thanks for those insights. Is there anything else you want to share?
Yes! We validated products ordered on a few projects against the good-better-best budget we started with in FOLIO, and the actual orders all fall in the range of pricing where we began our conversations. This validation helps our team feel confident in presenting the information and having these conversations with FOLIO to support us.
The Budget Builder continues to be a game changer for our clients. So many don't have a good grasp of the budget or are antsy about giving away the farm. This tool provides a simple and straight-forward approach with a range of priced-in options to help solidify budget expectations. We'd love to show you how it works. Book a demo today to learn more.